IT Support & Maintenance Services in Dubai
Slow computers, Wi-Fi drops, email problems, a server that will not start on Monday morning. Every hour of IT downtime costs your business money. Navas Technology provides reliable IT support and maintenance services in Dubai for small and medium businesses, with a helpdesk your staff can call, engineers who come on-site, and proactive maintenance that stops problems before they start.
Our IT Support Services
- Helpdesk and remote support – fast help by phone, email or remote session for everyday IT issues.
- On-site engineer visits – an engineer at your office in Dubai for hardware faults, installations and moves.
- Annual Maintenance Contracts (AMC) – fixed-cost, scheduled maintenance for computers, servers, network and CCTV.
- Network and Wi-Fi support – switches, firewalls, access points and internet connectivity kept stable and secure.
- Server and backup management – monitoring, updates, backups and recovery testing.
- Microsoft 365 and email support – user accounts, mailboxes, Teams, OneDrive and security settings.
- Cybersecurity – antivirus, firewall management, patching and staff awareness.
- New office IT setup and relocation – cabling, network, devices and phones ready on day one.
Support Plans That Fit Your Business
| Plan | Best for | What is included |
|---|---|---|
| On-call support | Small offices with occasional issues | Pay per visit or per hour when you need help |
| AMC (Annual Maintenance Contract) | Businesses that want predictable costs | Scheduled preventive maintenance, agreed number of visits and priority response |
| Managed IT services | Growing companies without an in-house IT team | Helpdesk, monitoring, patching, backups, security and an IT roadmap for a fixed monthly fee |
Not sure which plan you need? Read how much IT support costs in Dubai and our guide to managed IT services, or simply ask us for a recommendation.
Why Businesses Choose Navas for IT Support
- One partner for hardware and support – we supply the equipment and support it, so there is no blame between vendors.
- Local Dubai team – engineers who can be at your office, not just a remote call centre.
- Proactive, not reactive – regular maintenance, updates and health checks reduce breakdowns.
- Clear pricing – fixed-scope contracts with no surprise bills.
- Security first – every support plan includes attention to backups, patching and protection.
- Experience across industries – offices, retail, hospitality, healthcare, logistics and industrial sites.
What We Support
Windows and Mac computers, laptops and printers; servers and NAS storage; firewalls, switches and Wi-Fi; IP phone systems; CCTV and access control; Microsoft 365 and business software.
 Firewalls |  NAS & Backup |  Wi-Fi |  IP Phone Systems |
How to Get Started
- Free IT health check – we review your devices, network, backups and security.
- Recommendation – we suggest the right plan and fix any urgent risks.
- Onboarding – we document your systems and set up monitoring and support access.
- Ongoing support – your team calls one number, and we take care of IT.
Frequently Asked Questions
Do you provide on-site IT support in Dubai?
Yes. We provide both remote support and on-site engineer visits for businesses in Dubai and across the UAE.
What is an IT AMC?
An Annual Maintenance Contract is a yearly agreement that covers scheduled maintenance and support for your IT equipment at a predictable cost.
Can you support our existing equipment even if you did not supply it?
Yes. We support equipment from all major brands, and we will tell you if anything is old, unsupported or a security risk.
Do you also supply hardware and software?
Yes. Navas supplies IT hardware with bulk and corporate pricing and builds custom business software.
Get Reliable IT Support Today
Stop losing time to IT problems. Contact Navas Technology for a free IT health check and support quote →
Need Help?
Contact our team to learn more about this solution and how it can benefit your business.
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